Pontio is a trading name of Bangor University. The University is a Registered Data Controller as defined by the Data Protection Act 1998. Any personal details collected through this website and provided by you will be processed in accordance with the Act, and will only be used for the purpose or purposes stated on the relevant page.
Information, Collection and Use
Information collected on this Website is owned by Bangor University. We will not sell, share or rent this information to others in ways different from what is stated in this Policy.
Where purchases are made via our website, we will also store details of the products purchased and credit or debit card details, but only in accordance with the measures set out in the Security section below.
We use your information primarily to provide you with the services and products you request, and related customer services. We also analyse this information to improve our understanding of you and our customer base in general. We do this so that we can make better decisions about our services, advertising, products and content, based on a more informed picture of how our customers use our services, and to provide you with a more customised experience. Depending on your marketing preferences, we may use this information to help us determine which offers, information, discounts and promotions you would most like to receive.
When you first register with the site, you can decide whether your contact information may be used by us, and selected third parties for direct marketing purposes. Depending on your selection, Pontio, our associated companies and/or other third parties may contact you by e-mail or post, telephone or SMS with information or offers regarding their goods and services such as discounts, exclusive offers or special event information. You will be given an opportunity to unsubscribe in every marketing e-mail we send you.
browser type, domain name, access times and referring website addresses. This information is used by Pontio for the operation of the service, to maintain quality of service and to provide general statistics regarding use of Pontio’s websites.
We use your personal information to provide the services stated on our Website and also for administration/statistical purposes. Other than to agents who act on our behalf, the information you provide to us via the Website will not be transferred to third parties unless we have your permission to do so.
We may be required to share your information as necessary in order to comply with a court order, to co-operate with Government officials or other law enforcement agencies.
This Website may contain links to other websites that may be of interest to you. Please note that this Policy refers only to sites within pontio.co.uk, and is not intended to apply to the websites of other companies to which we may provide links. Bangor University is not responsible for the privacy practices of such other sites. You should ensure you check the privacy policies of such other sites if you decide to use them.
The University secures your personal information from unauthorised access, use or disclosure. Personally identifiable information you provide on computer servers is held in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information is transmitted, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Where credit or debit card information is stored, it is done so in accordance with the Payment Card Industry (PCI) data security standards (“PCI DSS”) to protect Cardholder Data and Sensitive Authentication Data.
Pontio’s ticketing and customer relationship management (CRM) software is hosted by the AudienceView Ticketing Corporation on servers located in the UK. The University has a contract with AudienceView under which AudienceView will process personal data only in accordance with the terms of the contract and take appropriate technical and organisational measures to prevent unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.
Correction/Updating Personal Information
If any of your personal information changes, or if you no longer desire Pontio’s services or information, we will correct, update or remove your personal information. This can be done by contacting Pontio’s Operations Manager, or by e-mail to firstname.lastname@example.org or by telephoning (01248) 383838.
Subject Access Requests
To request access to information that Pontio or the University holds about you please contact the Assistant Registrar (see Contacts below).
This policy may be amended from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the website. Please ensure you read the Policy that is in force at the time of your transaction.
Gwynedd LL57 2DG
Tel: (01248) 382413
Fax: (01248) 383876